Privacy Policy

1. Introduction

Welcome to Jackonza. We value your privacy and are committed to safeguarding your personal information in line with applicable laws, including the New Zealand Privacy Act and the General Data Protection Regulation (GDPR).

2. Data We Collect

• Contact details (such as your name and email address)
• Information provided through registration forms (including GCLID values for Enhanced Conversions)
• Technical data (e.g., IP address, browser type, device details)
• Cookies and tracking identifiers (managed via Cookiebot and Google Consent Mode)
• Gameplay activity and user preferences

3. How We Use Your Data

• To operate and maintain our platform
• To confirm age and eligibility (18+ only)
• For marketing measurement through Google Ads (offline conversions and Enhanced Conversions)
• To personalize and enhance user experience
• To meet legal requirements and maintain platform security

4. Legal Basis for Processing

We rely on your consent, legal obligations, and our legitimate interests, including improving services and optimizing marketing performance, as grounds for data processing.

5. Data Sharing

Your information may be disclosed only in the following cases:

• To trusted service providers (e.g., analytics, hosting)
• To regulatory authorities when required by law
• To advertisers, but only in anonymized, non-identifiable form

We do not sell or rent your personal data to any third parties.

6. International Transfers

Certain services are hosted in the UK and other regions. When transferring data internationally, we apply appropriate safeguards to protect your information.

7. Data Retention

Personal data is retained only as long as necessary to fulfill the purposes described in this policy. When no longer required, it will be securely deleted or anonymized.

8. Your Rights

• Right to access, correct, or delete your personal data
• Right to object to certain types of processing
• Right to restrict processing under specific conditions
• Right to withdraw previously given consent
• Right to submit a complaint to a supervisory authority

To exercise your rights, contact us at [email protected].

9. Cookies & Consent

We use Cookiebot to manage cookies and Google Consent Mode to ensure user preferences are respected. More details can be found in our Cookie Policy.

10. External Support Resources

• Gamblers Anonymous
• National Council on Problem Gambling (NCPG)
• Computer Gaming Addicts Anonymous (CGAA)

11. Contact

If you have questions regarding this Privacy Policy or wish to request the removal of your data, please email us at [email protected].

12. Updates

This Privacy Policy may be revised from time to time. Please review this page regularly for the most current version.